7 min read
In the first full year of mandatory cyber incident reporting, credit unions filed 1,072 incidents with the NCUA. Seven out of ten involved a third-party vendor. The weak points weren't inside the credit union's own systems. They were in the...
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6 min read
A community bank closes a mortgage loan. The lending team has done its work. But for the operations staff, the real grind is just starting. Every...
8 min read
When Closing Day Wasn't the End For members at CFCU Community Credit Union, closing on a mortgage should have felt like the finish line. Instead, it...
7 min read
Lafayette Federal Credit Union had a problem most credit unions would recognize. The $2.15 billion institution had just finished converting to...
7 min read
A mortgage closes, and the celebration should begin. The member got their home. The lending team did its job. But at Bay Federal Credit Union, the...
8 min read
Most credit unions run one type of mortgage program. One Nevada Credit Union runs two: traditional forward mortgages and specialized reverse...
6 min read
It's 8:15 a.m. in mortgage operations at Thrivent Federal Credit Union. A loan officer finishes a closing in Mortgage Cadence LFC. Across the hall,...
8 min read
Chevron Federal Credit Union serves roughly 130,000 members and manages about $4.8 billion in assets. It operates branches across multiple states and...
