Mortgage Software Solutions Blog

4 Reasons to Implement a Mortgage Business Intelligence Strategy

bim.jpgBI visuals help employees in the company get on the same page.

Business Intelligence (BI) has come a long way since its first implementation.

At its most basic, BI has always involved analyzing reports and performance information to allow companies to make decisions based on past activity.

At the complex level of present-day information gathering, BI handles large amounts of unstructured, seeming unrelated data and then makes utilitarian connections between data points.

Using modern BI, a company can turn information sets into successful business strategies that give them the edge on the market and long-term stability over their competitors. Nowadays companies even have access to industry-specific BI tools.

Can you imagine why the mortgage industry should harness this ability? Here are 4 reasons to implement a Business Intelligence Strategy in your mortgage company.

  1. Integrated BI for Complete Data

By integrating business intelligence, a mortgage company has the ability to gather data on their activity via an existing mortgage enterprise management system (EMS) and then work with that data using the BI module.

With two or more applications communicating seamlessly, administrators have all the company information at their fingertips.

Integrating BI with existing tools like EMS and CRM platforms makes the data sets more ample and complete.

  1. Improved Strategic Awareness

Integrated Mortgage BI goes beyond just connecting platforms. It develops a rich business intelligence data warehouse (BIDW) that forms the basis for future decisions.

The BI module has the capacity of building data model visuals that are easy to understand. Using the full range of information available, this feature processes information to make it actionable. Pulling information from all sources means providing the company with rich prescriptive and predictive analytics output.

The strategy of information awareness and fact-based decisions produces a positive influence on the bottom line.

  1. BI Accessibility Breeds Positive Change

It used to be that companies needed IT analysts to interface with the data and come up with insight. It was a management level activity shared between tech folks and decision makers in the company.

With an industry-specific BI strategy in place, everyday users in a mortgage company can view easy-to-understand level-specific data related to their work. Placing BI in employee dashboards empowers them to make informed decisions. It goes beyond IT data and links up with HR, employee metrics, customized dashboards, and more to give the power of data to employees at every level of the company.

Smart decisions go from being seen as top-down directives to using real information as the basis for decisions company-wide. This change in company culture has the benefit of increasing employee job satisfaction and efficiency, which also affects the bottom line.

  1. Industry-Specific Bi is Affordable

There are plenty of BI applications on the market. From Tableau to Microsoft, the tech industry has developed a plethora of BI platforms with a range of executions.

There are also visionary platforms like Salesforce that are extremely flexible but require in-house IT customization. They come with bells and whistles that aren’t meant for the mortgage industry.

Mortgage companies without the resources to create their own fit have a better option. Industry-specific software with ample performance ability is the sweet spot. A mortgage-specific BI tool like this is the most affordable choice.

Mortgage companies who implement this type of “goldilocks” platform will be able to harness the power of BI quickly and easily.

Mortgage BI, developed by the same Northern California-based company that produces the data-sharing software MortgageExchange™, is a perfect example of this type of “goldilocks” platform.

ABT’s takes Microsoft’s Power BI software and their own MortgageExchange and combines them for a leading example of how companies can harness the big-brand power of BI without being oversized or overpriced. Not too expensive, no surplus of addons, and customized to be just right for the finance industry.

BI offers huge improvements to every modern mortgage company’s business strategy. The improved strategic awareness will save your company from financial missteps and BI-generated visual representations of performance data will put employees on the same page across the company.

With BI implementation, companies can efficiently put their data to work and move forward with clear direction.

Contact ABT directly to learn about Mortgage BI business analytics for your bank, credit union, or mortgage company.


Topics: Cloud Services information security for mortgage companies data interface solution data security mortgage software integration Business Intelligence Mortgage BI security productivity mortgage business mortgage regulations mobile technology mortgage industry

5 Ways Mortgage Software Integration Promotes Scalability


As your mortgage company, bank, or credit union opens branches and expands services, your organization's growth strategy is put to the test. A solid growth strategy includes IT support and software that is developed to grow with your business, without compromising security, mobility, and established workflow. Software that integrates across a range of platforms, from mobile devices to legacy systems, is part of a solid growth strategy because it scales your services without disruption.

Here are five ways mortgage software integration promotes scalability.

1. Uniform Access

Cross-platform functionality is software integration's greatest asset for agents in the field. Cloud-based mortgage applications, like ABT’s MortgageExchange™, allow users to access uniform data across a range of devices and software platforms, using smartphones, tablets, or computers. The access point, or the dashboard, appears uniformly across devices, which increases ease of use and diminishes user pain points. Additionally, users are able to access email, databases, and files, as well as software applications like Calyx, Byte, Encompass, and Excel.

As your business grows and your organization's files, applications, and technologies update, increase, or change, the access point remains a stable portal to the information your loan officers need to seamlessly, and successfully, complete their job.

2. Security

As mentioned earlier, cloud-based software is popular for a range of reasons, but its inherent scalability is its primary benefit. Cloud system storage is easily increased and decreased as business needs change. Developers point out that the same is true for cloud-based security, stating:

The same goes for security solutions. When they are built in the cloud, to serve the cloud, architectures can automatically scale up or down alongside the capacity of your infrastructure.

Additionally, tools like MortgageExchange™, which was developed solely for financial organizations and is a certified SSAE 16 Type II cloud solution, feature security infrastructure and seamless integration that complies with regulatory guidelines. Updates occur automatically throughout the platform when needed, and legacy system data is kept secure when transferred across platforms.

3. Affordability

It's no secret that mortgage companies, banks, and credit unions are subject to economic shifts and market changes. Sometimes, it is just as necessary to scale down as it is to scale up. Services that require hardware and on-premise software make it difficult to adjust a pre-established contract as needed. Cloud-based technologies allow for this kind of adjustment, without the need to remove hardware or install new software.

4. Eases Transition to the Cloud

Financial organizations that rely heavily on legacy data understand that, as more and more data moves to the cloud, their data will also have to transition. This transition can be time-consuming and complicated, but it doesn't have to be.

Staying in compliance while moving data can be an issue, but so can moving large amounts of data into the cloud. Software that integrates with legacy data systems eases the transition by providing a growing organization with the chance to work in “hybrid mode” until a full cloud transition is possible. In these situations, the services and security provided to customers occurs without disruption.

5. Customization

Understanding how security, access, affordability, and cloud services fit your organization's needs is a necessary step toward deciding which software services work best for your company.

Digital entrepreneur Himanshu Sareen writes in Entrepreneur:

No off-the-shelf workflow automation—payroll, data analytics, CRM, or other software package—is going to suit your needs absolutely.

Thus, you’re likely going to have to employ your internal technology staff or hire an outside consulting firm to customize the software you select to some degree.

This customization usually entails building and developing software that integrates with your organization's existing workflow and protocol. Rather than turning to generic software fixes, it makes sense to look at industry-specific software, especially when that software will need to scale with your growth over the long-term.

If you are interested in working with an information security company that understands the unique requirements and concerns of mortgage companies, banks, and credit unions, then please contact us.

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Topics: MortgageExchange mortgage software integration