The millennial generation is getting more done than any other generation, and it is because they have embraced the technology that is available to them. Many assume that because a millennial has their head down and is holding a tablet or smartphone, it means they're playing a game or browsing social media. But there's a very real possibility that they're getting work done—even while they're waiting for their coffee, their train, or the elevator. Imagine if you could use this same approach to better serve your mortgage customers.