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Managed IT Services for Community Banks: What to Look for in a Provider
In this article: Why Community Banks Need Specialized IT FFIEC, GLBA, and OCC: The Regulatory Stack What Your Managed IT Provider Must Deliver ...
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Justin Kirsch : Updated on February 27, 2026
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Microsoft patched six actively exploited zero-day vulnerabilities in a single Patch Tuesday update this month. Six flaws that attackers were already using against real organizations before the fix existed.
If your IT team found out about these vulnerabilities the same way you did — from a news headline — that tells you something about how your patch management process actually works. For financial institutions operating under regulatory scrutiny from the FFIEC (Federal Financial Institutions Examination Council), NCUA (National Credit Union Administration), OCC (Office of the Comptroller of the Currency), or FTC Safeguards Rule, the gap between "we run Windows Update" and "we manage Microsoft 365 patch compliance" is exactly what your examiner will find.
This article breaks down what happened, why it matters to financial institutions — banks, credit unions, and mortgage lenders alike — and what your IT provider should have done the day those patches dropped.
Microsoft's February 2026 Patch Tuesday included 58 total vulnerability fixes. Six of those were zero-days, meaning attackers were already exploiting them in the wild before Microsoft shipped the patch.
Here's what made this month particularly dangerous for financial institutions:
These aren't theoretical research findings. Attackers were using all six against real targets before the patches existed. The window between exploitation and patch availability is the window your institution was exposed.
Every financial institution has patch management somewhere in its security program. But most treat it as an IT maintenance task: run the updates, check the box, move on. Six simultaneous zero-days expose why that approach fails.
FFIEC examiners don't just ask "do you patch?" They ask how quickly. They want to see your deployment timeline, your testing process, and your documentation when a patch breaks something. They expect proof that critical patches — the ones for zero-days already being exploited — get different, faster treatment than routine updates.
NCUA examiners evaluate the same areas for credit unions. OCC examiners hold community banks to the same standard. Mortgage lenders and servicers face equivalent expectations under the GLBA (Gramm-Leach-Bliley Act) and the FTC Safeguards Rule, which now requires documented vulnerability management programs. Your IT examination preparation depends on having this documentation ready before the examiner arrives, not two weeks after they send the pre-exam request list.
Every cyber insurance renewal questionnaire now includes patch management questions. How quickly do you deploy critical patches? What is your process for zero-day vulnerabilities? Can you produce patch compliance reports for the last 90 days?
If your IT provider can't generate those reports on demand, your insurance premium reflects that risk. Or worse, your claim gets denied because you couldn't demonstrate timely patching after an incident.
Look at the four vulnerabilities again. One targets web browsing. One targets document opening. One targets content rendering. One targets remote access.
That's exactly how people work at financial institutions every day. Loan officers and mortgage processors open documents from borrowers. Tellers click links in emails. Branch managers and remote staff connect via Remote Desktop. Whether you're a community bank with 50 employees or a mortgage lender processing a thousand loans a month, the attack surface these zero-days target overlaps almost perfectly with your daily operations.
Here's what most institutions miss about a month like this: the patch itself only addresses one layer of the problem.
When attackers can bypass your browser's built-in download protections, your login and device policies — what Microsoft calls Conditional Access — need a backup plan. What other controls prevent a malicious file from reaching the user's machine? Are your device management policies (Intune) set to quarantine machines that fall out of compliance?
When a normal-looking document can trigger an attack just by being opened, your email filtering and data protection rules need to catch threats that look legitimate. Standard attachment blocking won't flag a file that passes every automated check but runs malicious code when a loan officer opens it.
Patching fixes the specific vulnerability. Configuration management prevents the exploit path from working even if the vulnerability existed. Your IT provider should be doing both simultaneously.
A generic MSP that treats every client the same way runs the patches and moves on. A provider that understands financial services asks: "Now that we know this vulnerability existed, what else in our configuration needs to change?"
When a Patch Tuesday includes actively exploited zero-days, a financial services IT provider should be running three parallel workstreams:
Not "push updates to all machines immediately." Managed deployment means patches go through a testing ring first. A subset of machines validates the patch doesn't break core banking integrations, loan origination system (LOS) connectivity, or other business-critical applications. Once validated, deployment rolls out to production with monitoring for issues.
For zero-days, this testing window compresses from days to hours. The urgency is real, but so is the risk of a bad patch breaking production systems. Your provider needs a process that handles both.
Every zero-day has an attack path. Browser protection bypass? Review your login and device compliance policies. Document weaponization? Review your email filtering and data loss prevention (DLP) rules. Remote access escalation? Review who has Remote Desktop access and whether those sessions are monitored.
Your provider should be mapping each vulnerability to the specific configuration controls that reduce exposure, independent of the patch itself.
Zero-days mean attackers were active before the patch existed. Your provider should be reviewing logs for signs — what security teams call indicators of compromise (IoCs) — that any of these exploits were attempted against your environment during the exposure window. Unusual sign-in patterns, unexpected document activity, and remote access connections from unfamiliar locations all need retrospective review.
If your provider's response to six zero-days was "we pushed the patches," they handled one-third of the problem.
Whether you manage IT in-house or use a managed IT provider for your financial institution, these three questions will tell you where your patch management stands:
Patch management for a financial institution is not the same as managing updates for a law firm or a marketing agency. The regulatory expectations are specific, the reporting requirements are documented, and the consequences of a gap show up in your next examination.
ABT's Security Grade Assessment evaluates your Microsoft 365 tenant against a financial services security baseline, including patch management posture, Conditional Access policies, and compliance configuration gaps your examiner would flag.
Get Your Security GradeA zero-day vulnerability is a software flaw that attackers exploit before the vendor releases a patch. Financial institutions face elevated risk because their daily operations, including opening documents, processing transactions, and using remote access, align directly with common zero-day attack vectors. Regulatory frameworks like FFIEC require documented response procedures for these events.
Actively exploited zero-day patches should deploy within 24 to 72 hours after testing validates no conflicts with core banking systems. FFIEC and NCUA examiners expect documented patch timelines showing critical vulnerabilities receive priority treatment. Routine patches typically follow a 14 to 30 day deployment cycle with standard testing gates.
Patch management installs vendor-provided fixes for known vulnerabilities. Security management includes patching plus configuration review, Conditional Access policy updates, indicator-of-compromise monitoring, and compliance documentation. Financial institutions need both because examiners evaluate the complete security posture, not just whether updates are current.
FFIEC examiners expect documented patch management policies covering deployment timelines, testing procedures, exception handling, and compliance reporting. They review patch compliance history, typically for the previous 90 days, and evaluate whether critical vulnerabilities received prioritized treatment. Missing documentation is an examination finding that affects your cybersecurity maturity rating.
Cyber insurance carriers require evidence of timely patch deployment during underwriting and claims review. Questionnaires ask about patch timelines for critical vulnerabilities, automated deployment capabilities, and compliance reporting. Institutions that cannot demonstrate consistent patch management face higher premiums, coverage limitations, or claim denials after a security incident.
CVE-2026-21510 bypasses Microsoft SmartScreen, the browser-based protection that blocks malicious downloads. CVE-2026-21513 exploits the MSHTML rendering engine to circumvent Mark of the Web protections. Both vulnerabilities allow attackers to deliver payloads that bypass standard endpoint controls. Financial institutions using Conditional Access policies tied to device compliance should review their Intune configuration and DLP rules in response.
For IT teams and security professionals — technical details on the vulnerabilities and terms discussed in this article.
| CVE | Component | CVSS | Impact |
|---|---|---|---|
| CVE-2026-21510 | SmartScreen | 8.8 | Bypass browser download protection; enables phishing payload delivery |
| CVE-2026-21514 | Office OLE | — | Remote code execution via weaponized documents; no macro dependency |
| CVE-2026-21513 | MSHTML | — | Mark of the Web (MotW) bypass via Windows rendering engine |
| CVE-2026-21533 | RDP | — | Privilege escalation from standard user to administrator via Remote Desktop |
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