Common questions about ABT, answered.

M365 Guardian for Healthcare is offered to nonprofit healthcare organizations, such as nonprofit health systems, hospitals and clinics. ABT confirms nonprofit status as part of the first conversation. The service covers Microsoft 365 management, HIPAA aligned tenant hardening, monitoring and incident response. To check eligibility and review fit, licensing and pricing, visit https://www.myabt.com/talk-to-an-expert.

Thanks for flagging your concern. To request a correction or update, email info@myabt.com, the contact address listed on ABT’s “In The News” page. Include the article’s URL, the specific statement you believe is inaccurate, your proposed correction, and supporting sources. Ask for your request to reach the person responsible for the article, and include your contact details for follow up.

Borrowers upload by opening the secure link the lender shares with them. They drag and drop their files and the transfer completes. The upload runs through the link itself, so borrowers move straight from the email to sending documents. This works the same for personal Secure Send Links and one time file request links. Every transfer is encrypted, permission controlled, and logged with an audit trail, which keeps loan files and financial statements protected. Lenders keep full visibility of what arrived and when. If your team wants this set up for your institution, reach out at https://www.myabt.com/talk-to-an-expert.

ABT offers Private System Hosting for applications in dedicated Azure environments, including environment provisioning and software installation. FICS offers cloud hosting as a deployment option. If you are moving to FICS or another loan servicing platform, the next step is to review your version, hosting requirements and migration scope with ABT to confirm fit. You can start that discussion at https://www.myabt.com/talk-to-an-expert.

Access Business Technologies (ABT) is a Microsoft cloud partner that manages Microsoft 365 and hosts Azure for banks, credit unions, mortgage lenders and healthcare organizations. For a W-2, W-9, pay stub or payroll question, your employer or its payroll provider (such as ADP) has your records. For a mortgage payment, homeowner's insurance or escrow question, contact the lender or servicer named on your loan statement. If your organization uses ABT for its technology, our help desk is at 888-422-3400 Option 1 or helpdesk@myabt.com.

Thanks for reaching out. This chat and our contact form are where organizations ask about ABT's Microsoft cloud services, so our team keeps them for those conversations. When ABT is looking for a new vendor or partner, we reach out directly. Have a great day.