Mortgage Software Solutions Blog

Lawmakers Crack Down on Consumer Data Breaches

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New bill to increase cybersecurity oversight in the United States.

Guns are blazing in the US Congress.

In the wake of the major Equifax data breach that lasted from mid-May through July of 2017, US Senator Elizabeth Warren leads the charge in attempts to hold credit reporting agencies responsible for their own cybersecurity.

With a bill proposing to rope the Federal Trade Commission (FTC) into oversight and calling for investigation of the Equifax breach, Warren introduced the Data Breach Prevention and Compensation Act of 2018 to Congress on January 10, 2018.

What Prompted the Bill?

According to Equifax, hackers gained access to sensitive consumer data and maintained access over the course of two months in 2018.

The data that was compromised included names, Social Security numbers, birth dates, addresses, and driver’s license numbers. Victims of the data theft are US citizens as well as people in the UK and Canada. The hackers also stole credit card numbers for 209,000 people.

Though the breach is a significant blunder for the credit reporting agency, Equifax responded by suggesting that the public find out if their information was exposed and allowing victims open enrollment in one year of free credit monitoring services.

Victims and consumer protection agencies alike saw the Equifax response as lackluster and tone deaf.

With identity theft and credit scores hanging in the balance, the public was outraged.

Calling Out the Big Guns

Senator Warren responded on behalf of consumers with a flurry of letters to potential oversight agencies, the United States Government Accountability Office (GAO), and to the three major credit reporting agencies themselves.

In the letter to the GAO, Senator Warren notes that consumers have no control over how their information is collected and used by companies like Equifax. Though credit reporting agencies hold unique power over the management of consumer data, nobody is sure who oversees their mishandling of this sensitive information. Even more shocking is that Equifax seemed to experience no official repercussions due to the hack.

In the letters and the resulting bill, Warren requests clarification of supervisory bodies and demands accountability for the credit agencies in order to protect consumers from future breaches.

In her letters, Senator Warren calls on the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) to consider whether they have authority over credit agencies and could enforce stricter cybersecurity guidelines.

The bill also calls for a significant increase in oversight by the formation of a new oversight body in the FTC. An Office of Cybersecurity is proposed to establish standards for data security, supervise consumer information handling, enforce guidelines, and impose punishment against agencies that don’t comply.

At the heart of the legislation is the protection of data in an industry headed towards more computer- and web-based storage than ever before.

Real Penalties for Serious Breaches

Senator Warren is not alone. Senator Mark Warner from Virginia co-signed the resulting bill. The goal is that with official government oversight, future breaches would be avoided as a result of financial penalties.

Under the terms of the proposed bill, agencies would suffer a $100 fine for each consumer whose private information is compromised plus $50 for each secondary piece of information belonging to that person.

Equifax would have faced $1.5 billion in fines in this case.

In an industry where money talks, this kind of legislation should convince agencies who manage consumer data to get their act together preemptively before letting consumer data fall into the wrong hands.

Inadequate security and a response the equivalent of a company-wide shrug will no longer be tolerated.

Response by Financial Institutions

The push for legislation and further oversight by lawmakers means that banks, credit agencies, and other financial institutions will need to up their cybersecurity game.

To avoid getting hit with major fines and extensive media blowback, the finance industry will be forced to plan ahead and protect sensitive consumer data from hackers like the group that hit Equifax.

Has your banking institution taken steps towards increased security? Is your board of directors aware or concerned about this legislation? Is your company addressing cybersecurity weaknesses in your systems?

Reaching out to software security experts is the obvious ways to avoid getting hit with major fines or extensive media blowback. With help from tech folks, the finance industry can plan ahead and protect sensitive data from hackers like the group that hit Equifax.

 ABT’s cloud-based portal MortgageWorkSpace adds banking level security to email, servers, PC’s and mobile devices in the mortgage industry. Contact us to learn more.

Topics: cyber security financial data security multi-factor authentication Business Intelligence disaster recovery