Staff operational text alerts
Access Business Technologies sends a small number of work alerts by text to its own employees, and only to the employees who have signed up for them.
This page explains exactly how an employee signs up, what they agree to, and how they stop. It is published so that anyone, including our carriers and messaging partners, can see how consent is collected.
The program
What this program is
This is an internal program. Access Business Technologies is the sender and its own employees are the recipients. The messages tell an employee that something at work is waiting on them, so that a request does not sit for days unseen.
- Who receives messages: employees of Access Business Technologies who have signed up. Nobody else.
- What the messages say: that a work activity item or a time off approval needs their attention.
- How often: message frequency varies. These are sent only when something actually needs attention.
- Cost: message and data rates may apply.
- Not marketing: this program carries no advertising, no promotions, and no offers. It is not used to contact customers or the public.
- Never required: signing up is voluntary. An employee who does not sign up receives the same notifications by email instead.
Example message
ABT alert: a time off approval is waiting for your review. Reply STOP to opt out, reply HELP for help.
Consent
How an employee signs up
There is one way to join this program and no other. It happens on a consent form the employee completes and signs themselves.
- The employee receives the consent formAccess Business Technologies sends the form to the employee. The form is not pre-filled with a phone number.
- The employee writes their own mobile numberThey enter their own number themselves. No manager, administrator, or coworker can enter a number for someone else, and no numbers are added from a directory, a payroll record, or any other list.
- The employee checks the consent boxThe box is not checked in advance. The employee has to check it, and the exact wording next to it is reproduced below.
- The employee signs and dates the formThe signed form is the consent record. It is kept for as long as the employee stays in the program and for a reasonable period afterward.
- Only then does any message go outNo text is sent to a number until the signed form for that number is on file.
The exact wording
What the employee agrees to
This is how the consent appears on the form, word for word. The checkbox sits directly beside this wording, and it is not checked in advance.
Consent language on the enrollment form
I agree to receive operational alert text messages from Access Business Technologies at the mobile number I provided above. Message frequency varies. Message and data rates may apply. I can reply STOP to opt out at any time, or HELP for help. I am providing my own mobile number and I am giving this consent myself.
The mobile number field on the form is blank when the employee receives it, and the consent box is unchecked. Both have to be completed by the employee for the form to be accepted.
Program terms
- How to stop receiving messages
- Reply STOP to any message and the program will stop. CANCEL, END, QUIT, UNSUBSCRIBE, and REVOKE also work. You will get one final message confirming that you have been removed, and then no further messages. Leaving the program has no effect on your job, and the same notifications keep arriving by email.
- How to get help
- Reply HELP to any message, or contact Access Business Technologies at support@myabt.com or by calling the main office.
- Message frequency
- Message frequency varies.
- Message and data rates
- Message and data rates may apply. Access Business Technologies does not charge for these messages, but your mobile carrier may.
- Carrier liability
- Mobile carriers are not liable for delayed or undelivered messages.
- Who can sign up
- Employees of Access Business Technologies only, and only by entering their own mobile number and checking the consent box themselves. Access Business Technologies does not add numbers on anyone's behalf, and does not buy, rent, or import phone numbers from any third party.
- What we do with your number
- Your mobile number and your consent are used only to send you this program. Mobile information is not shared with third parties or affiliates for their marketing or promotional purposes, and is not sold. It is shared only with the messaging provider that delivers the messages on our behalf, and only for that purpose.
- Other text programs
- This program is separate from our public news and offers program. Signing up for one does not sign you up for the other. The public program is described at myabt.com/text-alerts.
