CFS Servicing Director Hosted on Private Microsoft Azure
Run your Servicing Director loan servicing platform on a dedicated Microsoft Azure server managed by Access Business Technologies, the Tier 1 Microsoft Cloud Solutions Provider trusted by 750+ financial institutions. Continuity through the Finastra-to-Core Financial Software ownership transition. 24/7 U.S.-based support. 2-business-day standup.
Trusted by 750+ of the Nation's Leading Lenders, Banks & Credit Unions.
Why Servicing Director Needs a Server You Trust
Servicing Director is an end-to-end loan servicing platform that mortgage servicers, community banks, and credit unions rely on to run residential, commercial, construction, consumer, and time-share portfolios. The system was developed inside Finastra (the global lending software company that combined Misys and D+H Corporation in 2017), shipped under the Fusion Servicing Director brand, and was acquired in July 2025 by Core Financial Software, a Wilmington, Delaware company led by former Finastra executives. The product, the customer base, and the engineering team all moved together. The roadmap continues under dedicated ownership.
Like every modern servicing platform, Servicing Director is a client-server application. Your servicing team uses the application, and the data lives on a Microsoft SQL Server database that has to be hosted, secured, patched, backed up, and supported around the clock. Borrower payment history. Escrow ledgers. Default-management workflows. ARM index changes. Investor-reporting balances. Bankruptcy and foreclosure case files. Every line of every record is regulated, examiner-reviewed data, and the server is on the hook for continuity.
That is what Access Business Technologies hosts. Your Servicing Director environment runs on a dedicated Microsoft Azure server provisioned in a Microsoft tenant in your institution's name. No shared tenancy. No co-mingled databases. No noisy neighbors when month-end investor reporting and end-of-day payment posting hit at the same time. Because we are also a full Microsoft 365 Cloud Solutions Provider, your Servicing Director server can live in the same Azure tenant as your email, Teams, SharePoint, and endpoint security. One vendor. One identity system. One bill. One support team to call when something needs attention.
Private Azure, Not a Shared Servicing Cloud
Some servicing-platform hosts run their customers on shared infrastructure inside third-party data centers. We host yours on a dedicated Microsoft Azure tenant with everything that comes with it.
Your Own Microsoft Azure Tenant
Your Servicing Director server lives inside a Microsoft Azure subscription provisioned in your institution's name. You control the firewall, the network boundaries, the conditional access policies, and the encryption keys. Live data uses Locally Redundant Storage with three copies in one Microsoft data center and 11 nines of durability. If you ever want to move your tenant to another Cloud Solutions Provider, the subscription is yours to take with you.
Tier 1 Microsoft CSP Direct-Bill
ABT is a Tier 1 Microsoft Cloud Solutions Provider, the highest partner tier Microsoft offers. That means direct escalation paths for Azure issues, no middle vendor between your servicing data and Microsoft, and first-in-line access to new Azure security and infrastructure capabilities the day they launch. Your contract is direct-bill from ABT under your own Microsoft Customer Agreement.
Guardian Security Baseline
Every hosted Servicing Director environment ships with our Guardian security baseline: a SOC 2 Type II program, Microsoft Defender Zero Trust conditional access, multi-factor authentication enforcement, continuous monitoring, and nightly database backups replicated to a second Microsoft Azure region with 16 nines of durability. The control documentation maps to NCUA, FDIC, OCC, and state examiner expectations for hosted servicing systems.
Servicing Director Is Now a Core Financial Software Product. Your Hosting Partner Does Not Have to Change With It.
On July 2, 2025, Core Financial Software, Inc. announced the acquisition of the Servicing Director and EZTeller product lines from Finastra. The deal was a carve-out, with the buyer formed for the express purpose of operating these platforms under dedicated ownership. Greg Brackett leads the company as CEO. The leadership team includes former Finastra executives in customer support, product, engineering, and development, so the people who built and supported Servicing Director under Finastra are the people supporting it today. The full operational transition completed November 1, 2025.
For servicers running Servicing Director, the change in software ownership does not require a change in hosting. Access Business Technologies hosts the platform on Microsoft Azure independent of the publisher relationship, and we have been running mortgage and lending workloads on Azure for community banks, credit unions, and mortgage lenders since 1999. Migration from a Finastra-era hosting arrangement to a dedicated ABT Azure environment is a project we have run many times, with a 2-business-day standup target and full data and configuration parity at cutover. Your servicing platform changed hands. Your hosting partner does not have to.
Read the acquisition announcement → Visit Core Financial Software →What Ships with Hosted Servicing Director
A dedicated Azure server is the foundation. Here is everything else that comes with it, managed by the same in-house team that runs the server itself.
🖥 Dedicated Azure VM
Your own Windows Server virtual machine running inside a Microsoft Azure subscription provisioned in your name. Compute, memory, and storage sized to your portfolio and concurrent user count. Single tenancy. No shared resources with another servicer.
💾 Nightly Backups + Geo-Redundant Storage
Full database backups every 24 hours, with copies replicated to a second Microsoft Azure region for disaster recovery. 16 nines of durability on the geo-redundant backup tier. Retention configurable to BSA five-year, NCUA recordkeeping, and SAR rules.
☎ 24/7 In-House Support
U.S.-based engineering team at the Access Business Technologies headquarters. No outsourced help desk. No offshore queue. When a servicer cannot post a payment at month-end, a real ABT engineer picks up the call.
🛠 Professional Setup & Migration
Complimentary setup and data migration. ABT provisions your Azure environment, hardens the Windows Server build, installs Servicing Director, transfers your existing database, and connects every workstation. The standup target is 2 business days or less.
🌎 9 Microsoft Azure U.S. Regions
Choose the Microsoft Azure data center closest to your offices for lowest latency, regulatory compliance, and data residency. Microsoft operates 55+ data centers across the United States. All Azure regions are SOC 2, ISO 27001, and FedRAMP audited.
📄 SOC 2 Type II Evidence Pack
Attestation reports, environment-specific control documentation, and examiner-ready audit evidence. Regulators reviewing your vendor management file find every control tested and documented for your hosted servicing environment.
Hosted Servicing Director Plus the Rest of Your Microsoft Stack
Most servicing-platform hosts do one thing. Access Business Technologies is a full Microsoft 365 Cloud Solutions Provider. Your Servicing Director server can live alongside every other system your servicing operation runs on, managed by the same team and billed on the same invoice.
Microsoft 365 in the Same Tenant
Email, Teams, SharePoint, OneDrive, Intune device management, Entra ID identity, and Microsoft Defender all run inside the same Azure tenant as your Servicing Director server. One identity directory. One conditional access policy set. One help desk. One monthly invoice.
MortgageExchange Integrations
Our MortgageExchange data orchestration platform connects Servicing Director to your loan origination system, core banking platform, MI provider, and BI tools. The MortgageExchange ecosystem already has Servicing Director on the integration map. Stop double-keying loan data between platforms.
Guardian MxDR Managed Detection
24/7 managed detection and response covering your Servicing Director server, Microsoft 365 tenant, servicing-team endpoints, and identity layer. A real security operations team watches your environment so you do not have to staff one. Catches what defaults miss.
DocumentGuardian for Borrower Files
Secure document collection, sharing, and retention for borrower correspondence and servicing documents. Encrypted at rest, encrypted in transit, retention rules aligned to BSA and state servicing requirements. Included in the hosting fee, not a bolt-on.
Ready to Run Servicing Director on Infrastructure You Own?
Stop sharing servicing infrastructure with other lenders. Get a dedicated Microsoft Azure tenant, 24/7 in-house support, and a migration path that keeps your existing Servicing Director data, configurations, and integrations intact through cutover.
Live on Hosted Servicing Director in 3 Steps
ABT handles the heavy lifting. Your servicing team focuses on portfolios and borrowers while we build, migrate, and manage your private Servicing Director environment.
Scope a Discovery Call
Talk to an ABT infrastructure specialist about your current Servicing Director setup, portfolio size, concurrent user count, and integrations to LOS, core, MI, and investor-reporting platforms. We scope the migration, answer every question, and give you a timeline before any work begins.
Migration & Standup
ABT provisions your private Azure tenant, hardens the Windows Server build, installs Servicing Director, transfers your SQL Server database with full referential integrity, reconnects your integrations, and tests every workflow against a known-good cutover dataset. Standup target is 2 business days or less.
Go Live + Full Support
Your Servicing Director environment is live on dedicated Azure infrastructure. ABT handles 24/7 monitoring, nightly database backups, security patching, and the help desk. Your servicing team calls our in-house U.S. engineers directly. Your team focuses on the portfolio.
Hosted Servicing Director FAQ
Run Servicing Director on
Infrastructure You Control.
See how Access Business Technologies hosts your Servicing Director platform on a dedicated Microsoft Azure server, with 24/7 in-house support, a 2-business-day standup target, and the same Microsoft 365 platform your servicing team already uses every day.
