Access Business Technologies is the original Calyx Software hosting partner. Our support is what differentiates us from other providers. Instead of outsourcing tech support to 3rd parties, we have 25 employees dedicated to providing tech support 24/7, 365 days a year. We have the quickest turnaround time in the industry by having your server ready in two business days or less. Our technicians will work with you to create a migration strategy that minimizes disruption to your business. Technical knowledge is not needed, as we will take care of all aspects of your migration including connecting your PC's to the server.
ABT provides your own server in the cloud. Some hosting companies save money by using one server for multiple companies to share. While they may keep everyone’s data separate, there is always the risk someone mistakenly grants the wrong company access to your data. Having your own server provides superior security. If you find that your server may need more processing power or memory, we can easily increase your resources. On the shared server model, an individual company can’t get increased resources unless it happens across the board. On a shared server model it’s much more likely you will experience downtime because any one one of those companies can crash the server. By having your own server, it will be far less likely for your server to be offline or unavailable.
You can add additional services to your PointCentral tenancy so that your data and systems (IT Infrastructure) are in the same environment and protected with the same level of security. Having ABT’s premium support for each of these services instead of calling multiple vendors is a great way to save time and money. In today’s highly regulated environment, it’s important to secure everything from document storage to your phone system to PCs and mobile devices. Once your critical business systems are secured, ABT can issue an Information Security Policy that ensures IT security compliance.